IGNOU BRL-103 Assignment 2026-27
Store Operations
Last updated by IGNOU: 07 Aug 2026. Guide written from the official PDF on 23 Oct 2026, 04:10 am.
| Course code | BRL-103 |
|---|---|
| Course title | Store Operations |
| Programme | Bachelor of Business Administration in Retailing (BBARIL)BBARIL |
| School | School of Management Studies |
| Assignment code | BRL-103/TMA/2026-27 |
| Session | July 2026 and January 2027 |
About the BRL-103 assignment
The BRL-103 Store Operations assignment covers all course blocks. Topics include retail stores in India, customer types, human resources, warehousing, GMROI, space planning, assets, depreciation, operating procedures, transaction drivers, cashiering and online–offline retail integration.
The tutor-marked assignment has nine compulsory questions worth 100 marks. Section A contains seven short-type questions worth 10 marks each, with two parts per question. Section B contains two essay-type questions worth 15 marks each. The assignment contributes 30% to the final assessment.
What the assignment asks
| Question | Marks | Topic |
|---|---|---|
| Q1 | 10 | Describe the Indian retail-store scenario and explain the role of floor walks in store operations. |
| Q2 | 10 | Distinguish customers from consumers using examples and describe the different types of retail customers. |
| Q3 | 10 | Discuss the importance of retail human resource management and identify sources of potential recruits. |
| Q4 | 10 | Examine the advantages and disadvantages of centralised warehousing and explain how GMROI is calculated. |
| Q5 | 10 | Explain space planning, the process for planning space effectively and the meaning of space mix. |
| Q6 | 10 | Explain the three categories of assets and the different methods used to calculate depreciation. |
| Q7 | 10 | Explain the purpose and benefits of standard operating procedures and the significance of transaction drivers in retail. |
| Q8 | 15 | Explain cashiering and illustrate the qualities of a good cashier with an example. |
| Q9 | 15 | Discuss the benefits of integrating offline and online retail and explain, with an example, how e-commerce changes consumer buying habits. |
Assignment details and PDFs come from IGNOU's official website; the guide is a summary of the official PDF. Always check the latest instructions and last dates on ignou.ac.in or with your Regional Centre before submitting.