IGNOU BEGLA-136 Assignment 2026-27
English at the Workplace
Last updated by IGNOU: 01 Sept 2026. Guide written from the official PDF on 19 Oct 2026, 04:44 pm.
About the BEGLA-136 assignment
The BEGLA-136 assignment assesses English communication skills for workplace situations. It covers all four course blocks, with tasks on employment, professional communication, customer service, presentations, job applications and workplace ethics.
This is one Tutor Marked Assignment worth 100 marks. Section A contains four short notes of about 150 words each for 20 marks. Section B has five compulsory tasks worth 50 marks, and Section C has two compulsory questions worth 30 marks. The customer-service dialogue must contain at least ten exchanges.
What the assignment asks
| Question | Marks | Topic |
|---|---|---|
| Section A, Q1 | 5x4=20 | Write four short notes on using online platforms to find employment, workplace punctuality, active listening with customers and colleagues, and professional conduct in virtual meetings. |
| Section B, Q1 | 10 | Prepare ten interview questions with suitable answers for a Customer-Service Executive position. |
| Section B, Q2 | 10 | Draft an email explaining to your team leader that missing information from another department has delayed a report and asking for help. |
| Section B, Q3 | 10 | Create a dialogue of at least ten exchanges between a customer-service executive and a customer whose damaged-product complaint was previously ignored. |
| Section B, Q4 | 10 | Prepare a brief presentation about maintaining a healthy balance between work and personal life. |
| Section B, Q5 | 10 | Write an application for an Office Assistant position that highlights your qualifications and skills. |
| Section C, Q1 | 15 | Prepare a résumé for a chosen job, including education, skills, experience and achievements. |
| Section C, Q2 | 15 | Explain with examples how work ethics contribute to a healthy and productive workplace. |
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