IGNOU MTTM-105 Assignment 2026
Business Communication in Tourism
Last updated by IGNOU: 09 Sept 2026. Guide written from the official PDF on 19 Oct 2026, 04:02 pm.
| Course code | MTTM-105 |
|---|---|
| Course title | Business Communication in Tourism |
| Programme | MTTM_NEWMTTM_NEW |
| Assignment code | MTTM-105/TMA/2026 |
| Session | July 2026 |
| Maximum marks | 100 |
| Weightage | 30% |
| Last date (June exam) | — |
| Last date (December exam) | 30 Sept 2026 |
| Medium | English |
About the MTTM-105 assignment
The MTTM-105 assignment covers communication in business and tourism, including communication barriers, body language, informal communication, emotional intelligence, presentations and report writing. It also includes communication with travel customers, communication models, listening and cross-cultural situations.
This tutor-marked assignment offers ten questions, of which you must answer any five. Each question carries 20 marks and requires an answer of about 500 words. Question 10 contains four short-note topics worth five marks each. The assignment totals 100 marks and has a 30% weightage according to the official listing.
What the assignment asks
| Question | Marks | Topic |
|---|---|---|
| Q1 | 20 | Discuss how business communication contributes to the functioning of business enterprises. |
| Q2 | 20 | Explain the different obstacles that can prevent effective communication. |
| Q3 | 20 | Explain kinesics and how appearance, posture, gestures, facial expressions and eye contact influence communication. |
| Q4 | 20 | Explain informal and grapevine communication, including their benefits and drawbacks within an organisation. |
| Q5 | 20 | Explain emotional intelligence, its five major areas and its connection with effective interpersonal communication. |
| Q6 | 20 | Describe the presentation process and the features of an effective introduction, main body and conclusion. |
| Q7 | 20 | Describe the steps involved in preparing a business report. |
| Q8 | 20 | Explain how a travel consultant should communicate with a family throughout a customised holiday booking while addressing varied preferences, budget limits and accommodation needs. |
| Q9 |
Assignment details and PDFs come from IGNOU's official website; the guide is a summary of the official PDF. Always check the latest instructions and last dates on ignou.ac.in or with your Regional Centre before submitting.